Also in this configuration, only User A can initiate the conversation.Ĭalling between clients seems to be possible because the call control buttons are clickable, however, they will fail from both sides (User A and User B initiated calling). Enriching chat with file sharing doesn’t work or add another party into the conversation. User B can though reply to User A in this scenario using their Teams client and can have a one to one chat. In this scenario, presence is again seen by User A, and when they send an IM to User B the IM delivers to the teams client of User B! However, User B still sees no presence information for User A. User A again uses Skype for Business client only, and User B the Teams client only. This scenario is similar to the one before, however, in this case User A has been granted guest access to User B’s Team. The problem here is that unified presence is giving a false representation to the Skype for Business user which will lead to frustration and a trouble ticket that will send the service desk right down the rabbit hole into wonderland! Scenario 2 – Guest inter client Presence Again User B is not sent a missed call notification. Similarly if User A tries to place a P2P call whether it is audio or audio and video the call fails as we would expect. The message just disappears into the ether. #HOW TO MAKE A P2P SKYPE CHAT OFFLINE#Similarly User B does not get a missed message or offline message in their Exchange mailbox to say that User A had contacted them. When User A sends User B an IM the message looks to have been sent as we receive no error within the chat window to tell us otherwise. User B however, does not see User A’s presence and appears Unknown. To User A, User B looks to be using Skype for Business and is given the perception that they can send IMs or make P2P audio and video calls. In this scenario, User A sees the presence of User B in their Skype client as Available, or whatever presence is set within User B’s Teams client. User A is on Office 365 Tenant 1 and User B on Office 365 Tenant 2. In this scenario, I have seen one user (User A) using Skype for Business and another (User B) using just Microsoft Teams and not signed into Skype for Business client. Tis is especially so when users decide that they don’t need the Skype client. As people and organizations start to adopt Microsoft Teams for their day to day communication and leverage the new features such as guest access there are a couple of scenarios that I have come across that could potentially lead to people scratching their heads.
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